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Phone: 1-800-616-0166

Fax: 1-800-756-4110

Agent Hours

Monday - Friday
8AM EST- 12AM EST

Welcome to the Municipal Services Bureau online services page.

Municipal Services Bureau ("MSB") seeks to partner with you to assist you in resolving your outstanding obligations. This website will enable you to make payments online and obtain limited information about your account.

-If you have an account with Hawaii State Judiciary, please visit this site: Hawaii Online Self Services (gilacorp.com)

Please Note: Effective December 16, 2022, MSB will no longer be servicing your account.

-If you have an account for Maricopa County, your account will be reassigned to Pioneer Credit Recovery, Inc. (Pioneer). If you are enrolled in an active payment arrangement with MSB and have payments scheduled after December 16, 2022, those payments will be canceled. During the transition period, please continue to forward payments directly to Maricopa (see payment remit addresses below) until you receive notification that the transition is complete to Pioneer.

Maricopa County Clerk of Superior Court Attn: County Collections Unit P. O. Box 20187 Phoenix, AZ 85036	Maricopa County Superior Court Attn: Billing and Deferral Unit P. O. Box 25426 Phoenix, AZ 85002	Maricopa County Library District Attn: John Werbach 20304 W. White Tank Mountain Road Waddell, AZ 85355

Maricopa County Sheriff's Office MCSO-JED/CIVIL, Attn: J. Leyva 115 S. 3rd Ave, WCB-2nd Floor Phoenix, AZ 85003	Maricopa County Juvenile Probation Attn: Finance Department - Collections 201 W. Jefferson CCB 4th Floor, Finance Department Phoenix, AZ 85003	Maricopa County Human Resources Attn: PAyroll & Records 301 W. Jefferson Street Phoenix, AZ 85003

-If you have an account for Philadelphia Gas Works that is enrolled in an active payment arrangement with MSB and have payments scheduled after December 31, 2022, those payments will be canceled. Any payments received after this date will be returned to sender.

-If you have an account for Ventura County that is enrolled in an active payment arrangement with MSB and have payments scheduled after January 3, 2023; those payments will be canceled. Any payments received after this date will be returned to sender.

If you are otherwise enrolled in an active payment arrangement with MSB and have payments scheduled after December 16, 2022, those payments will be canceled. Any payments received after this date will be returned to the sender.

If you have any questions, please contact the Creditor directly.

Sincerely,

Municipal Services Bureau (MSB)

This is an attempt, by a debt collector, to collect a debt, and any information obtained will be used for that purpose.

For NYC residents only - The New York City Department of Consumer Affairs requires us to request and document your preferred language. You may inform us of your language preference by contacting us at 800-616-0166. Also, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca.

MSB conducts its business in English but also offers limited verbal and written translations and services in Spanish on some accounts/clients. Please note that we cannot guarantee our verbal translation and support services/language access services will always be available in Spanish during business hours, and they may not be offered or available for certain accounts. If not available, we will communicate with you in English.

© 2023 Gila, LLC d/b/a Municipal Services Bureau (MSB) is a registered ISO of Fifth Third Bank, N.A. Cincinnati, OH (NMLS #1127536). All rights reserved. The MSB logo is a registered service mark of Gila, LLC. Gila, LLC is a subsidiary of Navient Corporation. Navient Corporation and its subsidiaries, including Gila, LLC, are not sponsored by or agencies of the United States of America.