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Welcome to the Municipal Services Bureau online services page.
This website will enable you to make payments on line, address any issue you may have, as well as the ability to obtain information about your account.
Municipal Services Bureau ("MSB") seeks to partner with you to assist you in resolving your outstanding obligations.
If you would like to make a payment, please create a user name / login on the left or contact us.
If you have questions, concerns, or wish to dispute a debt or court fines, please use "Other Service Request" on the left.
Equifax
To report fraud call 800-525-6285
PO Box 105069
Atlanta, GA. 30348
Experian
To report fraud call 888-397-3742
PO Box 9532
Allen, TX. 75013
TransUnion
To report fraud call 800-680-7289
PO Box 6790
Fullerton, CA. 92834
Thank you for visiting us.
This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.

The New York City Department of Consumer Affairs requires us to request and document your preferred language. You may inform us of your language preference by contacting us at 800-616-0166. Also, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca.

MSB conducts its business in English but also offers limited verbal and written translations and services in Spanish on some accounts/clients. Please note that we cannot guarantee our verbal translation and support services/language access services will always be available in Spanish during business hours, and they may not be offered or available for certain accounts. If not available, we will communicate with you in English.