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Call An Agent

  • 1-800-616-0166
  • Agent Hours

    Monday - Friday
    7AM CST- 11PM CST
  • Agent Hours

    Saturday
    8AM CST - 5PM CST
  • Fax: 1-800-232-6409

Help

How to make a payment:

  1. Navigate to the "Other Service Request" tab
  2. Click on "Make Payment Now" tab
  3. Fill out form

I have been reported to the credit bureau by MSB:

  1. Navigate to the "Other Service Request" tab
  2. Click on "Credit Bureau Report Issue"
  3. Fill out form

Contacting the Wrong Person?

  1. Navigate to the "Other Service Request" tab
  2. Click on "Contacting the Wrong Person" tab
  3. Fill out form

How do I request a letter or receipt?

  1. Navigate to the "Other Service Request" tab
  2. Click on "Request for original ticket / citation"
  3. Fill out form

I would like an agent to contact me:

  1. Navigate to the "Other Service Request" tab
  2. Click on "Call Back Request"
  3. Fill out form

I have filed bankruptcy:

  1. Navigate to the "Other Service Request" tab
  2. Click on "Bankruptcy Information"
  3. Fill out form
  4. Upload Bankruptcy Documentation

My information is not in the system:

  1. Navigate to the "Other Service Request" tab
  2. Click on "Not in System"
  3. Fill out NIS form

How to submit a dispute?

  1. Navigate to the "Other Service Request" tab
  2. Click on "Dispute Form"
  3. Fill out as much information as possible on form
  4. Upload any supporting documentation to dispute your case

I (or a family member) am currently in prison:

  1. Navigate to the "Other Service Request" tab
  2. Click on Incarceration Form
  3. Fill out form

My family member is deceased:

  1. Navigate to the "Other Service Request" tab
  2. Click on Death Certificate
  3. Fill out form
  4. Upload death certificate